To secure our services for your event date, please confirm your booking as soon as possible since we do not hold dates. Once you've decided to proceed, we'll send you a booking confirmation that details everything you've ordered, alongside our terms and condition. You'll also receive payment details for a £100 non-refundable deposit, which will be deducted from the total cost. Once the booking fee is received, your date is secured, and you can relax, knowing your décor is taken care of.

No, you don’t need to worry about setting up anything. We will prepare, deliver, and set up everything for you on pre-agreed date. Our goal is to make the process as easy as possible so you can relax and enjoy your special day.

Delivery and collection charges are quoted on an individual basis, based on the location postcode. The delivery charge covers two journeys - one journey to deliver and one journey to collect everything after your event. As a guide: Free delivery, set up and collection available within miles 20 miles of Plymouth area. Totnes and Dartmouth area £20 delivery charge Torbay and Exeter £40 delivery charge

Yes, you can add items to your order. If you wish to include additional items, please let us know at the earliest opportunity. This allows us to check availability and ensure we can fulfill your requests on time.

We understand that guest numbers can fluctuate or that you may no longer require certain items for your celebration. If you find it necessary to reduce your order, we can accommodate adjustments up to 10% of the total order. To ensure a smooth process, please inform us as soon as possible if you wish to make changes.

Your final balance will be due four weeks before your wedding. We will email you the paperwork and final balance details five weeks before your event. Please note that once your final balance is paid, no further changes to your order will be possible. Along with your final balance, a breakage deposit of £50 will be required. This will be refunded in full within five days after your wedding, provided everything is returned in good condition.

We collect a refundable deposit of £50, which is due along with your final payment. This deposit covers any damaged, missing, or broken hire items. We aim to return the damage deposit within 5 days of collecting the used items, provided nothing has been damaged and nothing is missing.

On the day of setup, we will require all linen on the tables ready for us to dress the tables. If you are using the same function room for both your ceremony and reception, you will need to arrange with the venue setup of the table items after the ceremony. We are unable to wait until the ceremony is finished to dress the tables or move items. We are unable to un-stack or arrange chairs at your venue. This is something you will need to arrange with the venue prior to our arrival.

We supply mainly to weddings, however we can also supply to parties, bridal showers, baby showers, christenings, product launches, corporate events and photo shoots.